Academic Counsellor, US Market

About the Role

This is a full-time, on-site role designed for freshers starting their careers. The role involves identifying potential leads, engaging with prospective customers, and supporting the sales funnel from initial contact to conversion.

Key Responsibilities

• Conducting market research.
• Reaching out to parents and partners through calls or online channels.
• Presenting BrightCHAMPS’ offerings.
• Maintaining accurate records in CRM or tracking tools.
• Collaborating closely with sales and marketing teams to execute outreach campaigns.
• Participating in product demos.
• Gathering feedback from customers.
• Achieving assigned targets.
• Preparing basic reports.
• Contributing ideas to improve processes and customer experience.

Qualifications

• Strong communication skills, including clear spoken and written communication and active listening abilities.
• Effective presentation skills.
• Ability to support lead generation activities, including prospecting, outreach, and follow-up with potential customers.
• Basic market research skills to understand customer needs, competitor offerings, and emerging trends in edtech.
• Bachelor’s degree in any discipline or equivalent qualification.
• Interest in education and technology, with a customer-focused mindset and willingness to learn and adapt quickly.
• Ability to work in a fast-paced environment, meet targets, and collaborate with cross-functional teams.
• Proficiency with basic productivity tools (e.g., spreadsheets, presentations, CRM or data entry tools) is an advantage.