Fraud Operations Associate SDC

About the Role

Stripe is a financial infrastructure platform for businesses. We are looking for a Fraud Operations Associate SDC who is passionate about fighting fraud, naturally curious, and has a strong desire to network with peers and partners within the fraud space.

Key Responsibilities

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors.
• Conduct investigations on merchant accounts to support financial partner requirements.
• Assess risk factors and trends of potentially fraudulent activity.
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience.
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance.
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team.
• Provide support for special handling risk cases.

Requirements & Tech Stack

• Fraud analysis, fraud investigations, or fraud operations experience.
• Experience using data to make assessments/judgements.
• A team-focused mentality and effective problem-solving skills.
• The ability to approach challenges from a user perspective while being pragmatic & solutions-oriented.
• Willingness to periodically work a weekend day for which you will receive a weekday off.
• The SDC operates during daytime hours with shifts from the morning through early evening.

Preferred Qualifications

• Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud.
• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools.
• Prior fraud experience across multiple industries/verticals.
• Experience in a high growth technology company.
• Experience working from a queue.