Associate Loan Servicing Representative
Wells Fargo
Bengaluru, Karnataka, India0–2 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- ExcelMicrosoft OfficeCustomer service
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service19%Excel16%Microsoft Office10%of 99 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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About This Role
Wells Fargo is seeking an Associate Loan Servicing Representative.
Key Responsibilities
- Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances.
- Identify opportunities to improve loan servicing processes within established procedures.
- Perform routine tasks for the Loan Servicing functional area including reviewing, researching, and processing.
- Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within the Loan Servicing functional area.
- Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals.
- Interact with the immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers.
Requirements & Tech Stack
- Loan Servicing experience.
- Microsoft Office applications, particularly Excel, Word, and Outlook.
- Familiarity with loan servicing or loan management systems.
Qualifications
- 6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Knowledge of loan servicing processes, procedures, and documentation.
- Strong customer service, communication, and organizational skills.
- Attention to detail with the ability to accurately review and process loan-related requests.
- Ability to research and resolve routine servicing inquiries and escalate issues appropriately.
- Experience working with internal teams, customers, vendors, and title companies.
Job Expectations
- Shift timings: 5:30 PM to 2:30 AM.