Member Experience Associate
Industrious
Houston, TX0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- OperationsMarketing
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Operations34%Marketing16%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 1, 2026 · still open
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About the Role
This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Houston, TX.
As a Member Experience Associate At Industrious, You Will Be
- The heart of the member experience, aiming to create great days for all who enter your office.
- Preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
- Proactively managing inventory and ordering location supplies.
- Building magnificent events and designing unique signage.
- Adding new members into multiple systems.
- Assisting members with IT or Wi-Fi issues.
- Participating in local marketing events to showcase the value of flexible solutions.
- Conducting office tours.
You're a Great Fit For This Role If
- No member request is too big or too small for you to handle.
- You are energized by meeting people and work well in a team.
- You can create order out of chaos and are always planning ahead.
- You are resilient and ready for unexpected challenges.
- You are willing to get your hands dirty and realize behind-the-scenes work is important.
- You always look to improve and make things more efficient.
Requirements
- Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
- Able to stand, bend, kneel, reach, and walk for extended periods throughout the day.
- Capable of operating machines/appliances including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
- Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations.
- Ensure work areas are kept in a sanitary condition and all safety protocols are followed.
Compensation & Perks
- Hourly compensation starts at $23.50.
- Fixed hours for stability.
- Commuter Stipend: $150 / quarter.
- Travel stipend: $150 / annually (after 90 days).
- End of Year Bonus: $1500.
- Sick pay as required by law.
- Benefits bundle through Sequoia.
- Additional benefits may include: heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan.