Pharmacy Technician

CVS Health

About the Role

We are building a world of health around every individual, aiming to create a more connected, convenient, and compassionate health experience. At CVS Health, you will collaborate with passionate colleagues who are dedicated to innovation, accountability, and prioritizing safety and quality. This role offers an opportunity to simplify healthcare for individuals, families, and communities.

Position Summary

Pharmacy Technicians are integral to our mission of increasing patient access to care, lowering costs, and improving quality. You will advise patients on prescriptions and help manage chronic and specialty conditions, playing a supportive role in shaping the future of healthcare. This position offers the chance to deliver compassionate care to millions of patients daily and uphold the highest professional and ethical standards, complying with all Federal, State, and Local laws and regulations. Success involves managing pharmacy workstations and tasks to ensure prompt, safe, and accurate prescription fulfillment while exceeding customer expectations.

Key Responsibilities

• Ensure all medication needs and regulatory compliance standards are met for patients.
• Maintain ethical conduct and patient confidentiality at all times.
• Manage assigned pharmacy workstations and tasks.
• Promptly, safely, and accurately fill patient prescriptions.
• Provide caring service that exceeds customer expectations.
• Complete an extensive CVS Pharmacy Technician Training Program.
• Satisfy all registration, licensing, and certification requirements according to the State’s Board of Pharmacy guidelines.
• Perform duties as assigned, with initial restrictions until all requirements are met.
• Expand clinical, technical, and insurance knowledge and expertise through available tools and training.

Requirements & Tech Stack

• Attention and Focus: Ability to concentrate on a task over a period of time without distraction.
• Customer Service Orientation: Actively seek ways to help people in a friendly manner, notice and understand customer reactions, and respond appropriately.
• Communication Skills: Utilize and understand verbal and written communication to interact with customers and colleagues, including active listening.
• Mathematical Reasoning: Ability to use math to solve problems, such as calculating prescription day supply.
• Problem Resolution: Ability to identify when something is wrong or likely to go wrong and choose the best course of action in complex situations.
• Physical Demands:
• Remaining upright on feet for sustained periods.
• Moving about on foot to accomplish tasks.
• Primarily working with fingers for picking, pinching, typing.
• Extending hands and arms.
• Bending body downward and forward by bending spine at the waist.
• Stooping to a considerable degree, requiring full use of lower extremities and back muscles.
• Expressing or exchanging ideas through spoken word, conveying detailed or important instructions accurately.
• Perceiving nature of sounds at normal speaking levels and receiving detailed information through oral communication.
• Visual Acuity: Close visual acuity for activities such as transcribing, viewing computer terminals, reading, and visual inspection of small parts.
• Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects.

Qualifications

• Must be at least 16 years of age.
• Licensure requirements vary by state.
• High School Diploma or Equivalent preferred but not required.

Preferred Qualifications

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.

Hours & Compensation

• Anticipated Weekly Hours: 40
• Time Type: Full time
• Pay Range: $16.00 - $24.00 per hour. This pay range is a base hourly rate and the actual offer will depend on experience, education, geography, and other relevant factors.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

In select markets, collective bargaining agreement rules regarding the Pharmacy Technician may apply.

Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation.