Computer Support Specialist
Mark & Gill Inc.
Houston, TX0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- TroubleshootingCustomer service
- Nice to have
- CompTIA A+
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Customer service100%Troubleshooting32%CompTIA A+8%of 25 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
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Job Summary
Provide technical assistance and troubleshooting for computer systems and software, help resolve technical issues, support equipment setup, and ensure employees have reliable access to the tools they need.
Key Responsibilities
- Provide technical support for computer hardware and software issues
- Set up and configure new computer equipment
- Troubleshoot connectivity and performance problems
- Assist with software installations and updates
- Maintain accurate records of support tickets and resolutions
- Support basic network troubleshooting
- Escalate unresolved issues to senior technical staff
- Provide basic user training on systems and software
Requirements & Tech Stack
- 0-2 years of experience in computer or technical support
- Working knowledge of common operating systems and software
- Strong troubleshooting and customer service skills
- Ability to explain technical concepts clearly to non-technical users
Qualifications
- Associate's degree in IT or related field, or equivalent experience/certification
- Relevant certifications (e.g., CompTIA A+) a plus