Workplace Coordinator

About the Role

As the Workplace Coordinator at Wildcard, you will be instrumental in ensuring the team has the necessary tools, resources, and support to perform effectively. This is a junior-level position with a diverse set of responsibilities. You will report to the Head of Operations and interact with employees, vendors, delivery partners, and visitors. The ideal candidate enjoys problem-solving, maintains organization amidst changing priorities, and is adept at multitasking.

Key Responsibilities

Office & Workplace Operations

• Receive, inspect, check in, and organize incoming packages and inventory, maintaining accurate records and proper routing.
• Act as the main contact for office visitors, delivery carriers, vendors, and external partners.
• Manage employee and visitor parking passes.
• Coordinate building maintenance, repairs, and facilities requests with property management and external vendors.
• Maintain office organization, supplies, and shared spaces to foster a productive work environment.
• Monitor office supply inventory and place replenishment orders.

Employee Experience & Office Coordination

• Manage weekly orders for snacks, beverages, and other office refreshments.
• Coordinate team lunches, catering, and occasional office events.
• Ensure employees have necessary supplies, equipment, and resources.
• Support new employee onboarding by preparing workspaces and coordinating basic office logistics.

Administrative & Operational Support

• Assist with local pickups, drop-offs, and shipment coordination.
• Research and purchase office furniture, fixtures, equipment, and other larger items as directed by the Head of Operations.
• Help maintain accurate records of office purchases, deliveries, and inventory.
• Coordinate with external service providers to resolve routine operational issues.
• Support the Head of Operations with administrative projects, research, and ad hoc tasks.
• Identify opportunities to streamline recurring tasks and improve office operations.

Requirements & Tech Stack

Currently pursuing or completed a college degree.

• 0–2 years of relevant professional experience (internships, part-time work, and campus leadership experience are considered).
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities and adjust priorities.
• Comfort in approaching unfamiliar problems, asking questions, and finding practical solutions.
• Strong written and verbal communication skills.
• Basic proficiency with common workplace tools such as Google Workspace or Microsoft Office.
• Some familiarity with AI tools (e.g., ChatGPT, Claude) or a demonstrated interest in learning to use AI for increased efficiency.
• Reliable, proactive, and comfortable in a fast-paced, collaborative environment.

Nice to Have:

• Experience in office administration, workplace operations, hospitality, retail, or customer service.
• Experience with inventory management, purchasing, or vendor coordination.
• Familiarity with spreadsheets, task management tools, or basic workflow automation.
• Interest in operations, technology, or building scalable business processes.