Sales Associate

About the Role

The Sales Associate role is a full-time, on-site position based in the Pune/Pimpri-Chinchwad area.

Key Responsibilities

• Engage directly with customers.
• Explain product features and benefits.
• Answer customer questions.
• Provide recommendations that align with customer requirements.
• Manage customer inquiries.
• Maintain accurate sales records.
• Process orders and payments.
• Ensure displays and stock areas are organized and presentable.
• Coordinate with internal teams to track inventory.
• Follow up on deliveries.
• Resolve service issues promptly.
• Meet sales targets.
• Participate in promotional activities.
• Share feedback from customers to help improve offerings and processes.

Requirements & Tech Stack

• Customer service and interpersonal skills.
• Ability to communicate clearly and build trust with diverse customers.
• Sales and negotiation skills.
• Comfort with explaining product features, handling objections, and closing deals.
• Basic numerical and record-keeping skills to manage billing, order tracking, and daily sales reporting accurately.
• Organizational and time-management skills.
• Problem-solving abilities and a proactive mindset.
• Ability to stand for extended periods.
• Ability to work flexible hours when needed.
• Ability to collaborate effectively with colleagues and supervisors.

Qualifications

• Relevant experience in retail, field sales, or customer-facing roles is beneficial.
• Familiarity with the Pune/Pimpri-Chinchwad market is an advantage.
• A minimum of a high school diploma or equivalent is preferred.
• Comfort using phones, messaging apps, and basic computer tools.