Community Relations Analyst
Oak Street Health, part of CVS Health
Fort Wayne, IN3h agovia LinkedIn
Posted 13 Nov 2026, 05:05 ET
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- SalesLead generationAccount managementStakeholder managementMarketing
- Work
- On-site in Fort Wayne
- Pay
- $21.1–$36.78 an hour
- Skill demand
- Stakeholder management46%Sales16%Account management4%of 98 similar entry-level jobs posted in the US this week
- Listed
- Nov 13, 2026 · still open
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About the Role
Community Relationship Analysts (CRAs) are an integral part of the Outreach team, responsible for engaging adults on Medicare in the community to drive new patient growth. Building relationships with community leaders to create engagement opportunities for the Outreach team is a critical responsibility.
Key Responsibilities
- Community Outreach/Engagement
- Researching and understanding the landscape of influencers and community partners.
- Prospecting and cold calling local businesses (e.g., Senior Buildings, Libraries, Churches, Senior Groups).
- Impacting patient acquisition and lead generation targets by leveraging community relationships.
- Collaborating with local leaders to identify opportunities to expand and develop new channels of patient growth.
- Collaborating with Regional Partnership Manager (RPM) to build and maintain relationships with Insurance Agents (IAs).
- Account Management
- Building and nurturing relationships with local leaders to create long-term alliances with mutually beneficial outcomes.
- Acting as the point of contact for both the Outreach Team and community partners for cross-functional initiatives.
- Maintaining regular touchpoints with key stakeholders, discussing KPIs, initiative status, and center updates.
- Overseeing cross-collaboration initiatives and reviewing success by analyzing lead generation and new patient growth.
- Event Planning
- Developing and managing a 6+ week forward-looking calendar of events with local leaders.
- Coordinating all event details to ensure they are engaging, well-attended, and drive lead generation.
- Clearly communicating event objectives, strategy, and expectations.
- Sales
- Generating field account engagement by working with local leaders on community outreach opportunities.
- Maintaining internal sales system knowledge and marketing programs by attending meetings for updates.
- Planning lead generation and community engagement at least 2 weeks in advance to maintain lead pipeline.
- Other duties as assigned.
Requirements & Tech Stack
- Previous experience in account or community engagement.
- Comfort with cold calling and prospecting in a business-to-business environment.
- Comfortable with daily accountability on key metrics (account touchpoints, events scheduled, leads generated, new patients added).
- Ability to adapt and overcome external relationship issues for positive outcomes.
- Ability to manage multiple projects and accounts simultaneously.
- Ability to work proactively to generate new growth opportunities.
- Public speaking combined with strong written and verbal skills.
- US work authorization.
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
Qualifications
- Bachelor's degree or equivalent work experience.
Typical Pay Range: $21.10 - $36.78 per hour
Anticipated Weekly Hours: 40
Time Type: Full time