Account Manager

About the Role

CoVar Transportation is hiring Account Managers to support its growing portfolio of customers and freight operations. This role focuses on managing and growing existing customer accounts, ensuring successful freight movement and excellent customer communication.

Key Responsibilities

• Manage the daily execution and service of assigned customer accounts.
• Serve as an operational point of contact for customers and internal teams.
• Coordinate with Carrier Sales and operations teams to ensure customer freight is covered and serviced successfully.
• Monitor pickups, deliveries, appointments, tracking, and other critical shipment milestones.
• Communicate proactively with customers regarding delays, changes, recoveries, and service issues.
• Solve problems quickly in a high-volume, time-sensitive environment.
• Maintain accurate shipment information and account documentation in company systems.
• Help protect customer scorecards, service metrics, and long-term relationships.
• Identify opportunities to expand existing accounts through exceptional execution and customer service.
• Take on increasingly larger and more complex accounts as performance and experience grow.

Requirements & Tech Stack

• Bachelor's degree or equivalent professional experience.
• Ability to prioritize multiple urgent tasks without losing attention to detail.
• Comfort working in a fast-paced environment where priorities can change quickly.
• Ability to take ownership of problems.
• Motivated by measurable performance and compensation tied to results.
• Experience using company systems for shipment information and account documentation.

Qualifications

• Early in professional career looking for a role with substantial upward mobility, OR previous freight/logistics experience and readiness to manage a larger book of business.
• Clear and professional communication with customers and coworkers.
• Previous freight brokerage or transportation experience is not required for Account Manager I.
• Relevant experience will be considered for Account Manager II placement.

Compensation & Levels

• Account Manager I: $50,000 Base Salary + 6% Commission. Entry-level position designed for rapid learning and development.
• Account Manager II: $60,000 Base Salary + 6% Commission. For candidates with relevant freight, logistics, or account management experience capable of managing a larger or more complex workload.

Career Growth

This position offers significant upside potential. Successful Account Managers can advance to manage larger customers, higher shipment volumes, and more complex accounts. Compensation includes commission, creating a direct path to increased earnings. Potential career progression includes senior account management, major-account leadership, sales, or broader operational leadership roles.