F&B Service Associate

Westin Hotels & Resorts

Kolkata, West Bengal, IndiaFresher22h agovia LinkedIn

About the Role

Our jobs are about creating a memorable and unique guest experience, with food and drinks as part of that experience. Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal. This role is critical for upholding quality standards, creating a safe workplace, and following company policies and procedures.

Key Responsibilities

  • Setting tables
  • Communicating with the kitchen
  • Interacting and serving guests
  • Cleaning work areas and supplies
  • Managing the menu (read and visually verify information)
  • Making transactions feel like part of the experience

Requirements & Tech Stack

  • Professional uniform, personal appearance, and communications
  • Ability to stand, sit, or walk for an extended time
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds with assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Qualifications

  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience

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