Accounting and Settlement

About the Role

The Accounting and Settlement team is responsible for reviewing client accounts, preparing and issuing periodic statements, reconciling accounting entries, and ensuring accurate recording of receipts, payments, and journals. It also ensures excellent account management through completion of all Account payable & receivable activities in agreed timelines and maintaining quality benchmarks along with adherence of group policies and process guidelines.

Job Summary

• The role involves resolving transaction discrepancies, managing uncorrelated cash, outstanding debts, and settling balances with clients, underwriters, and insurers.
• It also includes processing payments, reviewing bank statements, performing end-of-day reconciliations, and maintaining accurate financial records.
• Regular coordination with clients, underwriters, and internal teams including email and voice communication is required to ensure timely resolution of queries and settlements.

Key Responsibilities

• Processing payment requests in compliance with financial policies and procedures.
• Conducting reconciliation of incoming & outgoing statements for Clients/ Carriers and maintaining up-to-date records on the operating system.
• Performing daily cash management duties, including posting cash to ledgers, conducting investigations, and ensuring appropriate allocation of funds within agreed Service Level Agreements.
• Prompt escalation of identified discrepancies to the front-end team.
• Managing ledger maintenance requests on a daily basis and updating records of actions taken on the operating system.
• Managing document & backup requests from customers within agreed timelines.
• Maintaining vigilance and responsiveness to urgent activity, ensuring appropriate escalation to the line manager for unresolved queries.
• Ensuring adherence to Group policies and procedures & Willis Insurance Essentials.
• Escalating errors and incidents to the Line Manager and operating within the guidelines of internal and external regulators.
• Proactively supporting key initiatives delivered to implement change.
• Participating and contributing in team huddles & team meetings.

Requirements & Tech Stack

• Sound communication skills - Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders.
• Good understanding of account receivable and payable processes.
• High degree of accuracy and attention to detail.
• Ability to learn new processes and systems.
• Ability to switch & prioritise multiple tasks as per requirement.
• Proficiency in Microsoft Office Applications.

Qualifications

• Any Graduate