IT Infrastructure & AI Enablement Intern
Zurn Elkay Water Solutions
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- Customer serviceOperationsTroubleshootingExcelMicrosoft Office
- Work
- On-site in Milwaukee · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations38%Troubleshooting27%Customer service5%Excel3%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 8, 2026 · still open
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About the Role
The IT Infrastructure & AI Enablement Intern will support Zurn Elkay's technology organization through hands-on experience with Client Services, Digital Workplace technologies, and AI-driven business solutions. This role provides exposure to enterprise IT operations, Microsoft 365, AI tools, and end-user support while working alongside technical and business teams.
Key Responsibilities
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Client Services & Digital Workplace
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Provide technical support for hardware, software, and Microsoft 365 applications.
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Assist users with troubleshooting and issue resolution.
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Support SharePoint, Teams, OneDrive, and Copilot initiatives.
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Create user documentation, knowledge articles, and training materials.
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Research and evaluate new workplace technologies and productivity tools.
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AI Enablement & Innovation
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Support adoption of Microsoft Copilot, AI Agents, and other AI technologies.
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Develop and test AI use cases, prompts, and workflow automation solutions.
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Assist with AI training, communications, and user enablement activities.
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Research emerging AI trends and recommend opportunities for business value.
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Systems Administration
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Assist with system administration, cloud technologies, and technology deployments.
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Monitor system performance and support operational improvements.
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Participate in initiatives that improve efficiency, scalability, and security.
Qualifications
- Currently pursuing a degree in Information Technology, Computer Science, Information Systems, Data Science, or a related field.
- Experience with Microsoft Office applications (Word, Excel, PowerPoint).
- Familiarity with Microsoft Copilot, ChatGPT, or other AI platforms.
- Strong communication, analytical, and problem-solving skills.
- Ability to learn quickly and work effectively in a team environment.