Learning & Development Coordinator

About the Role

The Learning & Development Coordinator is an entry-level position responsible for supporting the development, coordination, delivery, and continuous improvement of Million Air's employee training and development programs. This role is designed as a developmental position for an individual who is passionate about learning, training, employee development, instructional design, and creating engaging educational experiences.

Key Responsibilities

Training Development

• Create and update training presentations, videos, online training, guides, job aids, quizzes, and other learning materials or digital learning content.
• Help develop new training programs based on organizational needs.
• Improve existing training to make it more engaging and effective.
• Work with subject matter experts to ensure training content is accurate.
• Maintain organized training materials and resources.

Employee Development

• Support employee development and career-growth programs.
• Help create learning paths and development opportunities.
• Assist with onboarding and new-hire development programs.
• Support leadership, customer service, safety, compliance, and operational training.

Training Coordination

• Coordinate training schedules, participants, instructors, and materials.
• Track required and recurring training.
• Maintain accurate training records.
• Assist with training sessions and learning events.
• Communicate training information to employees and managers.

Training Improvement

• Gather feedback from employees and managers about training.
• Identify opportunities to improve training programs.
• Help measure training effectiveness.
• Keep training materials current and relevant.
• Research new training methods, tools, and technology.

Learning Technology

• Support the use of the company's learning and training systems.
• Create digital learning materials using tools such as PowerPoint, Canva, Vyond, Microsoft Forms, or similar platforms.
• Assist with online courses, assessments, surveys, and training resources.

Team & Employee Support

• Provide professional support to employees and managers regarding training and development.
• Work collaboratively with Talent, HR, and operational teams.
• Communicate effectively with employees at all levels of the organization.

Requirements & Tech Stack

Competencies

• Ability to learn instructional design and training principles.
• Ability to create engaging presentations and training materials.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to present information and attention to detail.
• Ability to manage multiple projects and deadlines.
• Attention to detail.

Technical Skills

• PowerPoint
• Canva
• Vyond
• Microsoft Forms
• Other similar platforms

Qualifications

Required

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Basic proficiency with Microsoft Office.

Preferred

• Associate or bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, Business, Communications, or related field.
• 0-2 years of experience in training, L&D, HR, education, or related field.
• Experience creating presentations, videos, e-learning, or other training content.
• Experience with Canva, Vyond, Articulate, LMS platforms, or similar tools.
• Aviation, hospitality, customer service, or operations experience.

Additional Eligibility Qualifications

• Ability to pass background check.
• Ability to pass a drug screen.
• Valid driver's license with acceptable driving record.