Business Account Executive, Business (SE Houston)

About the Role

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses, creating career opportunities across a wide range of locations and disciplines. We are at the forefront of change, moving at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day. If you share our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the sale of integrated communication structures to small-to-medium business customers. Develops relationships with individual businesses and the community, positions the Comcast brand as a key component of the sales strategy, and keeps with Comcast's touchstones.

Job Description

• Location: SE Houston/Galveston Area

Key Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promotes the sale of bundled products to ensure the optimal solution for the customer.
• Sells with the goal of exceeding departmental, financial, and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Focuses on goal achievement and is results-driven.
• Assists with developing the sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains the customer base by delivering on the Comcast Credo and ensuring a superior customer experience.
• Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow-up skills.
• Prepares sales and activity reports as required.
• Participates in out-of-the-office meetings with customers on a regular basis.
• Demonstrates excellent verbal and written skills and skill in presenting, persuading, and negotiating.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights, weekends, variable schedule(s), and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be an enthusiastic learner, user, and advocate of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors, and our communities.

Requirements & Tech Stack

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Adaptability
• Resilience
• Critical Thinking
• Problem Solving
• Communication
• Professional Integrity

Qualifications

• Bachelor's Degree
• Relevant Work Experience: 0-2 Years
• While possessing the stated degree is preferred, Comcast may also consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Compensation

• Base Pay: $53,500.00
• Total Target Compensation (Base Pay plus Targeted Commission): $83,500.00
• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan.
• Comcast provides best-in-class Benefits to eligible employees.