International Voice Process Executive
IntouchCX
Hyderabad0–3 yrs1h agovia Naukri
Walk-in drive · 5 to 7 Nov · 10.30 AM - 3.00 PM
📍 [Intouch CX's B16 building, Raheja Mindspace - 5 floor ] Map
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Lead generationCRM
- Nice to have
- Customer service
- Work
- On-site in Hyderabad · internship
- Pay
- ₹2–3.25 LPA
- Skill demand
- Customer service32%Lead generation10%CRM3%of 99 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
We are looking for customer-oriented professionals to join our International Voice Process team in Hyderabad. Both freshers and experienced candidates with strong English communication skills and a customer-first attitude are welcome to apply.
Key Responsibilities
- Handle inbound and outbound calls from international customers professionally.
- Understand customer needs and provide accurate solutions.
- Maintain high customer satisfaction through polite and effective communication.
- Follow company guidelines, quality standards, and compliance requirements.
- Maintain accurate records of customer interactions in CRM or internal systems.
- Handle customer complaints and escalations efficiently.
- Achieve performance targets while maintaining service quality.
- Demonstrate excellent listening, communication, and problem-solving skills.
Requirements & Tech Stack
- Strong English Communication (C1-level preferred).
- Basic computer knowledge and good typing speed.
- Willingness to work rotational shifts, including night shifts.
Qualifications
- Freshers and experienced candidates are eligible to apply.
- Experienced candidates with at least 6 months of experience in International Voice Process or International Customer Support are preferred.
- Excellent customer-handling and problem-solving abilities.
- Confidence in communicating with international customers.
- Ability to work in a fast-paced, target-driven environment.
Job Location: Hyderabad
Process: International Voice / Customer Support