Operations Executive
Aionos
Chandigarh(Mohali)0–4 yrs43m agovia Naukri
Walk-in drive · 19 to 31 Oct · 11.00 AM - 5.00 PM
DKG Headquaters, Sector 83A JLPL Industrial Area Near Gurdwara, Mohali 140306 7th Floor, AIONOS Office Map
About the Role
We are looking for enthusiastic and customer-focused professionals to join our growing team as Customer Support Executives.
Key Responsibilities
- Handle customer queries through calls, emails, and chat support
- Provide accurate information and effective solutions to customers
- Resolve customer concerns in a timely and professional manner
- Maintain a high level of customer satisfaction and engagement
- Document customer interactions and update CRM systems
- Escalate unresolved issues to the relevant departments
- Meet quality, productivity, and service standards
- Build strong customer relationships through excellent support
Requirements & Tech Stack
- English Communication: Mandatory
- Customer Service & Customer Support skills
- Active Listening & Problem-Solving abilities
- Customer-Centric Approach
- Good interpersonal and relationship-building skills
- Basic computer knowledge & MS Office proficiency
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Qualifications
- Graduate / Undergraduate
Additional Information
- Salary: 20,000 - 29,000 CTC
- Shift: Rotational Shifts
- Week Off: Rotational Week Off
- Both-Side Cab Facility Available
- Experience Required: Minimum 6 Months (Any Domain)
- Immediate Joiners preferred