Customer Insights Intern
The Global Institute for Health and Human Rights
Eleven Point, ARFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- MarketingOperationsStakeholder managementData analysisMarket researchMicrosoft Office
- Nice to have
- Surveying
- Work
- On-site in Eleven Point · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations15%Marketing3%Stakeholder management3%of 148 similar entry-level jobs posted in the US this week
- Listed
- Nov 7, 2026 · still open
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About the Role
This is a paid Summer Internship opportunity (11 weeks) focused on the Customer Insights functional area. The role supports the team in designing, analyzing, and communicating customer research to inform business decisions across Loyalty, Marketing, Merchandising, and Operations. The intern will develop, implement, and manage outreach for The Brainfreeze Collective, an engaging community of 7REWARDS and Speedy Rewards members. This role aims to support 7-Eleven's goal of becoming more customer-centric by providing insights that improve customer experiences, products, and marketing strategies.
Key Responsibilities
- Support the design, execution, analysis, and communication of customer research projects.
- Conduct research on the loyalty program and evaluate customer perceptions of loyalty program features.
- Support concept testing and other studies to understand customer preferences, motivations, behaviors, and purchase drivers.
- Translate research findings into actionable recommendations for business leaders and cross-functional stakeholders.
- Collaborate with Customer Insights researchers, research vendors, and business partners across Loyalty, Marketing, Merchandising, and Operations.
Development & Learning
- Receive direct mentorship from the Customer Insights Manager and other researchers through regular coaching, project guidance, and feedback sessions.
- Gain exposure to cross-functional partners, research vendors, and business stakeholders.
- Develop practical experience in market research, survey design, customer segmentation, data analysis, and insight generation.
- Strengthen communication and storytelling skills by translating research findings into actionable recommendations.
Requirements & Tech Stack
- Proficiency with Microsoft Office suite.
- Experience with Copilot or similar AI tools preferred.
- Knowledge of survey and Customer research platforms such as Qualtrics, Alida, Medallia, Mintel, or NielsenIQ preferred.
Qualifications
- Pursuing a Bachelor’s degree in Business Administration, Marketing, Communications, Strategy, Market Research, Data Analytics, or related field.
- Strong written and verbal communication skills, with the ability to present insights clearly.
- Highly organized, detail-oriented, and able to manage multiple projects in a deadline-driven environment.
- Ability to solve problems independently and collaboratively using a structured approach.