Services Support Associate II

About the Role

At Deloitte, we provide an opportunity to learn, connect, and collaborate with professionals around the world. As an ELE professional, you'll get to partner with different clients and stakeholders to help professionals expected from the Talent organization. You’ll gain exposure to a variety of tools, effectively manage time, and partner with business leads that will help develop your skills, your career growth, and professional development.

Key Responsibilities

As a Services Support Associate II, Talent Processes and Business Support on the Employee Life Cycle team, you will be responsible for:

• Serving as a primary point of contact for internal and external clients on Employee Life Cycle matters
• Managing compensation and benefits activities, including rewards and recognition, for India and the United States
• Administering employee transactions and support processes, including long-term disability notifications, tuition assistance, emergency backup day care, adoption programs, and wellness programs
• Supporting reporting, analysis, organization unit reviews, and standard operating procedure documentation
• Participating in annual compensation planning and supporting awards processing and sales incentive activities, including basic Sales Incentive Administration (SIA) support

The Team

The Employee Life Cycle team supports the US and USI Talent Acquisition professionals in a variety of core activities. Our ELE professionals manage end-to-end activities for a candidate from application management until the candidate’s onboarding. Our team adheres to established firm standards for quality, service, and delivery, i.e., delivering regular reports within time, checking workflow to ensure timely delivery, etc. The team provides a wide array of services to the US and India professionals, and is continually evaluating and expanding its portfolio.

Location: Hyderabad

Shift Timings: 2:00 PM to 11:00 PM

Requirements & Tech Stack

• 1-3 years of experience in human resources
• Experience using Microsoft Outlook, Word, Excel, and PowerPoint
• Experience supporting compensation and benefits processes
• Experience administering employee transactions or program support activities
• Experience preparing reports or analysis with accuracy

Preferred Qualifications

• Experience using SAP HR, Taleo, SuccessFactors, or other human resources or talent applications
• Experience in a Human Resources Shared Services function in a multinational company
• Experience in business process reengineering, work transitions, and quality control activities