RPA Intern

About the Role

As an RPA Summer Intern, you will gain hands-on experience working with automation technologies that help transform business operations across Rockland Trust. You'll partner with experienced RPA developers to design, test, and support digital bots that automate processes, improve accuracy, and allow teams to focus on higher-value work. Automation plays an important role in driving efficiency, enhancing customer experiences, and supporting innovation across the Bank.

Key Responsibilities

• RPA Development Support:
• Assist senior RPA developers in designing and building automation workflows using Automation Anywhere.
• Support the development and enhancement of automated business processes.
• Learn how automation solutions are designed, developed, tested, and deployed.
• Participate in identifying opportunities where automation can improve efficiency and reduce manual work.
• Testing & Quality Assurance:
• Help test and validate automation workflows to ensure quality, accuracy, and functionality.
• Assist with troubleshooting and resolving bot errors under the guidance of experienced developers.
• Participate in quality assurance activities to ensure automation solutions meet business requirements.
• Documentation & Process Analysis:
• Assist with documenting automation workflows, technical solutions, and process requirements.
• Help map business processes and identify potential automation opportunities.
• Support the creation of process documentation, user guides, and knowledge-transfer materials.
• Bot Monitoring & Support:
• Help monitor deployed bots to ensure automation processes are operating effectively.
• Assist in identifying, documenting, and escalating automation issues.
• Support the maintenance and continuous improvement of existing automation solutions.
• Summer Intern Project:
• Participate in collaborative summer projects with fellow interns.
• Analyze a real business challenge and develop recommendations.
• Present findings and recommendations to Bank leadership at the conclusion of the program.

What You'll Learn

• Robotic Process Automation (RPA) development.
• Automation Anywhere platform and tools.
• Business process analysis and workflow design.
• Software testing and quality assurance.
• Process documentation and requirements gathering.
• Troubleshooting and debugging automation solutions.
• SQL and database fundamentals.
• Digital transformation and process improvement strategies.
• Professional communication and stakeholder engagement.
• Project management and collaborative problem-solving.

What You'll Gain

• Hands-on experience building and supporting automation solutions.
• Exposure to industry-standard RPA tools and development practices.
• Mentorship from experienced RPA developers and technology professionals.
• Experience participating in digital transformation initiatives.
• Stronger technical, analytical, and problem-solving skills.
• Opportunities to network with professionals across the Bank.
• Greater confidence working on software and automation projects in a professional environment.
• Executive presentation experience through the summer intern project.
• Valuable accomplishments that will strengthen your resume and future career opportunities.

Requirements & Tech Stack

• Automation Anywhere
• SQL

Qualifications

• Education:
• Rising Junior or Senior preferred.
• Currently pursuing a degree in:
• Computer Science
• Information Technology
• Software Engineering
• Computer Engineering
• Management Information Systems
• Or a related field
• Technical Skills:
• Basic understanding of programming concepts such as:
• C#
• VB.NET
• Python
• JavaScript
• Familiarity with Automation Anywhere.
• Interest in software development, automation, and emerging technologies.
• Understanding of software development concepts and methodologies.
• Strong analytical and problem-solving skills.
• Attention to detail and commitment to high-quality work.
• Skills & Qualifications:
• Strong written and verbal communication skills.
• Ability to collaborate effectively within a team environment.
• Willingness to ask questions, learn new technologies, and contribute ideas.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Self-motivated with a passion for continuous learning.
• Ability to receive feedback and apply it constructively.
• Strong work ethic and commitment to excellence.
• Preferred Qualifications:
• Previous internship, coursework, or project experience involving programming, automation, or software development.
• Exposure to relational databases and SQL.
• Experience with process improvement or workflow analysis.
• RPA certifications or coursework in platforms such as Automation Anywhere or UiPath.
• Interest in pursuing a career in automation, software engineering, business technology, or digital transformation.