Associate ITFE Reston

About the Role

Provides onsite technical support at job sites, offices, and facilities. Deploys and swaps endpoint devices and supports standardized hardware and basic collaboration technology to maintain operational continuity.

Key Responsibilities

• Assists with deployment and configuration of jobsite hardware and connectivity equipment.
• Supports troubleshooting of laptops, mobile devices, and site-level technical issues.
• Maintains asset inventory records and supports equipment recovery processes.
• Documents incidents and service requests in established tracking systems.
• Supports project mobilization and demobilization activities.
• Assists with onboarding technology setup and device provisioning.
• Follows established security and configuration standards.

Requirements & Tech Stack

• IT support
• Field technology deployment
• Technical operations

Qualifications

• Associate’s degree in information technology, computer science, or a related field preferred, or equivalent experience considered.
• Successful completion of a background check is required.