Partner Engagement Associate

About the Role

Student Circus is a job-readiness platform for international students, offering pre-filtered job opportunities. We are looking for a Partner Engagement Associate to foster strong partnerships with Universities and International Students and maximize the value derived from those relationships. This role acts as a trusted advisor, advocate, and strategic partner, working towards mutual success and sustained business growth. This position requires office-based work.

Key Responsibilities

• Partner Account Management:
• Develop and maintain relationships with partner universities in the UK, Germany, Austria, and Australia.
• Serve as the primary point of contact for partner universities.
• Guide partner universities through the onboarding process.
• Ensure continuous support and communication to understand partner needs and deliver the best services.
• Build long-lasting relationships with universities.
• Ensure partner needs are met.
• Account Development.
• Training and Support.
• Problem Solving.
• Reporting and Analysis.
• Student Community Management:
• Maintain regular communication with international students (platform users) to comprehend their needs.
• Coordinate with the team to implement solutions for student needs.
• Oversee the Campus Ambassador Program.
• Work closely with student ambassadors to create a positive and engaged community.
• Empower ambassadors to help fellow students join our platform, providing guidance and support.
• Inspire ambassadors to kindle awareness across the university, highlighting the platform's offerings and benefits.
• Oversee events hosted by ambassadors, ensuring maximum engagement and impact.
• Collaboration:
• Forge collaborations with internal teams to co-create and deliver optimal solutions for partners.
• Partner closely with universities and ambassadors to streamline the signup process and impart comprehensive product knowledge.
• Serve as a conduit for feedback from partners, channeling insights into product and service enhancement.

Requirements & Tech Stack

• CRM and database management
• Relationship-building skills
• Excellent communication and negotiation abilities
• Problem-solving and conflict-resolution skills
• Proactive and results-driven
• Adaptability to changing partner needs and company offerings

Qualifications

• Working closely with the Partner Engagement Manager.