Customer Success Intern
FraX
Gurugram, Haryana, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OnboardingSalesMarketingOperationsExcel
- Work
- On-site in Gurugram · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations17%Onboarding5%Sales5%Marketing2%of 150 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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Role: Customer Success Intern
Key Responsibilities
- Engage with investors through calls, WhatsApp, and other communication channels.
- Support investor onboarding and guide customers through the investment process.
- Manage follow-ups and respond to investor queries in a timely manner.
- Build strong relationships and support investor retention and repeat investments.
- Collect customer feedback and share insights with internal teams.
- Coordinate with Sales, Product, Marketing, and Operations to resolve customer issues.
- Assist with investor communication, campaigns, and community engagement.
- Maintain accurate customer records and follow-up trackers.
Requirements
- Strong verbal and written communication skills.
- A customer-first mindset and a genuine interest in helping people.
- Good organizational skills and attention to detail.
- Comfortable with follow-ups and managing multiple conversations.
- Basic knowledge of Excel or Google Sheets.
- Proactive, adaptable, and eager to learn.
Interest in fintech, investments, or real estate is a plus.
Duration: 3–6 months.
Location: Gurugram, Haryana.