Coordinator of Data and Evaluation

About the Role

The Coordinator of Data and Evaluation supports the Institute for Justice and Opportunity (IJO)'s data collection, database maintenance, and program evaluation activities. This role is responsible for accurate, consistent, and timely data entry, organization, and reporting. The ideal candidate is detail-oriented, organized, and comfortable with data entry, basic reporting tools, and routine quality-assurance work.

Key Responsibilities

Data & Systems Support

• Maintain and update records in the Institute’s Salesforce database, including data entry, record updates, and routine report or list generation.
• Provide front-line user support to program staff using the database; escalate system configuration changes, new builds, or integration needs to the Director of Finance and Operations or an external Salesforce consultant.
• Assist with data cleaning, de-duplication, and migration tasks as assigned.
• Help maintain existing data collection tools (applications, intake forms, assessments, service-delivery and feedback forms), ensuring forms are distributed, collected, and filed correctly.

Reporting Support

• Pull, organize, and format program data for internal reports, funder reports, dashboards, and other materials using established templates.
• Respond to routine data requests from program and leadership staff.
• Update and maintain existing dashboards; flag data discrepancies or anomalies to the supervisor.

Evaluation Support

• Support the implementation of evaluation plans, metrics, and KPIs designed by the Director of Finance and Operations or in collaboration with program leads.
• Conduct quality-assurance checks on data entry and reporting (e.g., spot-checks for missing, duplicate, or inconsistent records) and flag issues for resolution.
• Assist in preparing materials that translate program data into clear summaries for staff, leadership, and funders.

Other Duties

• Attend Institute events as required.
• Other duties as assigned.

Requirements & Tech Stack

• Proficiency in Excel or Google Sheets.
• Familiarity with Salesforce or another CRM/database is a plus (training provided).
• Strong attention to detail and comfort with repetitive data-entry and quality-assurance tasks.
• Ability to follow established data collection, entry, and reporting protocols accurately and consistently.
• Good written and verbal communication skills.
• Ability to manage multiple routine tasks, meet deadlines, and work well under supervision.
• Ability to lift a ream of paper.

Qualifications

• Bachelor’s degree preferred (or equivalent combination of education and experience); Associate’s degree with relevant experience will be considered.
• 0–2 years of experience in data entry, administrative support, research, or evaluation settings.
• Experience with justice-involved populations or higher education is a plus.

Primary Location: JOHN JAY COLLEGE OF CRIMINAL JUSTICE

Pay Range: $58,000 - $62,000