Intern

About Hostie

Hostie is a boutique travel homes management company established in 2017, curating unique hospitality experiences across luxury serviced apartments, farmhouses, mountain homes and vacation homes.

Role Overview

Enthusiastic and responsible interns are needed to support Guest Relations and Property Operations. The role involves handling guest interactions, coordinating check-ins and check-outs, supervising housekeeping activities, monitoring property readiness, and ensuring smooth day-to-day operations across Hostie's managed properties.

Key Responsibilities

• Assist with guest communication.
• Coordinate guest check-ins, check-outs, and special guest requirements.
• Ensure properties are clean, well-maintained, and guest-ready before arrivals.
• Coordinate with housekeeping and maintenance teams for timely service delivery.
• Conduct property inspections and monitor cleanliness, linen, amenities, and inventory.
• Handle basic guest concerns and coordinate resolutions with the concerned teams.
• Collect guest feedback and assist with review management.
• Maintain daily operational reports, property checklists, and guest records.
• Coordinate with property owners, vendors, and internal teams for smooth operations.
• Identify operational gaps and suggest improvements in guest experience and service quality.

Qualifications & Skills

• Strong interest in hospitality, travel, and guest experience.
• Good verbal and written communication skills.
• Strong coordination, organizational, and problem-solving abilities.
• Basic knowledge of MS Office, Excel, or Google Workspace.
• Responsible, proactive, and attentive to detail.
• Willingness to undertake on-ground property visits across Gurugram/NCR.
• Two-wheeler and valid driving licence preferred.
• Freshers are welcome to apply.

Working Conditions

• Full-time, on-site internship based in Gurugram.
• 6 days working with 1 weekly off on a rotational basis.
• Must be comfortable working in rotational shifts.
• Willingness to work on weekends and public holidays as per operational requirements.
• Flexibility to support guest check-ins, check-outs, and property operations across different time slots.

What You Will Gain

• Hands-on exposure to boutique hospitality and vacation home management.
• Practical experience in guest relationship management and property operations.
• Opportunity to learn hospitality standards, operational processes, and service management.
• Exposure to a growing hospitality business and its day-to-day management.

Interested may reach @9599115126