Site Reliability Engineer 2

About Oracle

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute.

About the Role

This role is based full-time in Nashville, TN.

Key Responsibilities

• Contributes to the design and architecture of infrastructure and service to ensure reliability and functionality.
• Responds to infrastructure demands and capacity needs.
• Collaborates with software development teams to develop reliable and scalable infrastructures.
• Contributes to data collection to maintain and optimize operations and reliability.
• Performs incident response and/or maintenance tasks.
• Contributes to health and performance reporting.
• Contributes to identifying opportunities for automation.
• Communicates relevant details about services and identifies and communicates changes.
• Provides support for technology and documents incidents.
• Experiments with new tools and develops working knowledge of site reliability trends.
• Administer and support Windows Server in production and non-production environments.
• Perform post-deployment configuration, application installation, service validation, and environment-readiness checks.
• Execute structured build and deployment activities using approved runbooks, deployment guides, and change procedures.
• Run, review, and troubleshoot scripts used for system configuration, deployments, patching, and validation.
• Investigate operating system, service, application, installation, patching, startup, and connectivity issues.
• Review logs, Windows Event Viewer, service status, permissions, processes, ports, certificates, and configuration files to identify and resolve problems.
• Apply operating system, middleware, and application patches, including pre-maintenance checks, post-patch validation, and rollback support.
• Support vulnerability remediation, system hardening, STIG implementation, and other compliance-driven configuration activities.
• Troubleshoot network and service-connectivity issues involving DNS, routing, firewalls, load balancers, ports, and certificates.
• Use diagnostic tools such as ping, traceroute, telnet, netcat, curl, nslookup, and netstat.
• Support cloud-hosted infrastructure involving compute, storage, networking, identity, access management, and environment provisioning.
• Participate in incident response, root-cause analysis, and service-restoration activities.
• Create and maintain technical documentation, runbooks, implementation records, validation results, and escalation notes.
• Identify opportunities to automate repetitive work, improve operational processes, and reduce recurring incidents.
• Participate in scheduled maintenance windows, after-hours support, or an on-call rotation as required.

Requirements & Tech Stack

• Windows Server
• DNS
• routing
• firewalls
• load balancers
• STIG implementation
• ping
• traceroute
• telnet
• netcat
• curl
• nslookup
• netstat
• Windows Event Viewer

Qualifications

• None explicitly stated beyond responsibilities and tech stack.

Additional Information

• Relocation assistance is offered.
• Hiring Range in USD from: $69,800 - $148,300 per year. May be eligible for bonus and equity.
• Oracle US offers a comprehensive benefits package which includes the following:
• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
• US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information.