Patient Services Representative
Weissbluth Pediatrics
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Medical terminologyCustomer service
- Nice to have
- Patient careEHR / EMR
- Work
- On-site in Chicago
- Pay
- Not stated by the employer.
- Skill demand
- Customer service76%Patient care49%EHR / EMR30%Medical terminology19%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
The Patient Services Representative plays a critical role in ensuring a smooth and positive experience for patients from the moment they engage with Weissbluth Pediatrics. This position is responsible for managing patient registration and scheduling, verifying insurance information, and facilitating accurate communication to support both patients and healthcare providers. The role requires meticulous attention to detail to handle sensitive medical and financial information while maintaining compliance with healthcare regulations. Effective communication and organizational skills are essential to coordinate between patients, physicians, clinical, and billing departments. Ultimately, the Patient Services Representative contributes to the overall efficiency and quality of patient care by serving as a reliable point of contact and administrative support within the practice.
Key Responsibilities
- Register and schedule patients accurately by collecting and verifying personal and insurance information.
- Process patient billing and payments, ensuring accuracy and timely submission to insurance providers.
- Communicate effectively with patients, physicians, and clinical staff to resolve scheduling inquiries and registration issues.
Requirements & Tech Stack
- Patient registration and scheduling
- Medical terminology
- Medical insurance procedures
- Proficiency in using standard office software
- Electronic health record (EHR) systems, specifically eClinicalWorks (preferred)
- Advanced knowledge of medical billing codes and insurance claim processing (preferred)
Qualifications
- High school diploma or equivalent.
- Experience with patient registration and hospital or physician office billing processes.
- Basic knowledge of medical terminology and medical insurance procedures.
- Proficiency in using standard office software.
- Excellent interpersonal and customer service skills.
- Strong attention to detail.
- Experience working in a hospital or physician office setting (preferred).
- Familiarity with electronic health record (EHR) systems, specifically eClinicalWorks (preferred).
- Advanced knowledge of medical billing codes and insurance claim processing (preferred).