Entry-Level Trainer

Epic

Madison, WI

About the Role

As a Trainer, you will lead in-person and virtual training sessions for physicians, nurses, and other healthcare users, as well as internal staff. You will serve as the first point of contact for many users, shaping their experience during the transition to Epic and assisting them in saving lives. Your involvement extends from instructional design to the development of training materials and scenarios. You will work in close-knit teams to design workflow-based training content, collaborate with organizations on their training development, and contribute to projects aimed at making the software more intuitive.

Key Responsibilities

• Lead in-person and virtual training sessions.
• Develop training materials and scenarios.
• Design workflow-based training content.
• Collaborate with organizations to develop their training programs.
• Contribute to projects to enhance software intuitiveness.

Requirements & Tech Stack

• Bachelor's degree or greater (any major).
• Prior education, teaching, or performance experience preferred.
• A history of academic and professional success.
• Willingness to travel 25-60% of working days, with typical trips lasting 2-4 days.
• Eligible to work in the United States without visa sponsorship.
• Willingness to relocate to the Madison, WI area (relocation assistance provided).

Qualifications

• Experience on stage, in a classroom, or as a tour guide is a plus.
• Understanding of instructional design principles.
• Ability to develop training materials and scenarios.
• Teamwork and collaboration skills.
• Problem-solving skills related to software usability.