Senior Admissions Counselor

About the Role

The Senior Admissions Counselor is a full-time, on-site position based in Hyderabad. This role involves guiding prospective learners through the admissions process, responding to inquiries, conducting informational sessions, and explaining program offerings, training pathways, and career outcomes.

Key Responsibilities

• Engage with leads via phone, email, and in-person meetings.
• Follow up with leads to convert inquiries into enrollments.
• Maintain accurate records of all interactions in the admissions system.
• Collaborate with academic and marketing teams on outreach campaigns.
• Participate in events and seminars.
• Provide clear, empathetic support to candidates and families.
• Track admission targets.
• Provide regular reports.
• Ensure a high-quality, professional experience for every applicant.

Requirements & Tech Stack

• Ability to work on-site in Hyderabad.
• Ability to manage multiple inquiries.
• Ability to maintain accurate, organized records.
• Comfort with basic computer applications.
• Comfort with CRM or admissions management tools.

Qualifications

• Strong Interpersonal Communication and general Communication skills.
• Customer Service abilities.
• Sales skills.
• Education-related experience or understanding of training programs, preferably in technical or vocational education domains.
• Relevant experience in admissions, counseling, or student recruitment in an educational or training environment.
• Bachelor’s degree in any discipline.
• Experience in education, business, or counseling is an advantage.