Server Systems Administrator

About the Role

As a Server Systems Administrator within Epic's Hosting entity, you will maintain systems in optimal condition to ensure healthcare organizations can provide care with the help of Epic's software. This role is based on campus in Madison, WI, and requires relocation, with financial relocation assistance provided.

Key Responsibilities

• Keep systems up and running in optimal condition.
• Develop tools to support operating systems.
• Troubleshoot and debug code.
• Monitor overall system health for large healthcare organizations.
• Create disaster and contingency plans.
• Develop and share expert knowledge in systems and database administration.
• Coordinate with third-party hardware vendors.
• Work with systems on a scale that is pushing the edge of technology.
• Collaborate with developers, technical support, software testers, and implementation specialists.
• Focus and grow skills in areas such as scripting, documentation, development, or technical support.
• Responsible for the confidentiality, integrity, and availability of Epic Hosting.
• Follow policies and procedures and escalate when they are not followed.
• Escalate potential security incidents and provide relevant information.
• Meet all security responsibilities defined in policies and procedures.

Requirements & Tech Stack

• Knowledge of Linux or Windows system administration, virtualization, scripting, automation, or DevOps processes is a plus, but not necessary.
• Willingness to travel 1-2 weeks per year.
• Eligible to work in the U.S. without visa sponsorship.
• Available to work 1st, 2nd, or 3rd shift.
• Relocation to the Madison, WI area (reimbursed).
• COVID-19 vaccination.

Qualifications

• Bachelor's degree in Math, Physics, Engineering, MIS, or other hard science preferred.
• A history of academic and professional success.