Stock Associate

About the Role

The Stock Associate supports the selling process and basic store operations by contributing to an exceptional customer shopping experience. This role is based in Dallas.

Key Responsibilities

• Welcomes customers and sets the tone for a friendly, professional shopping experience.
• Assists in running the fitting room and handling "go backs".
• Handles customer sales transactions promptly and efficiently.
• Maintains a clean and visually appealing cash wrap area.
• Produces work that is thorough, accurate, and neat.
• Maintains the backroom in an orderly and efficient manner.
• Ensures freight is processed in a timely and efficient manner.
• Ensures merchandise is delivered to the sales floor in a timely manner.
• Fills merchandise on the sales floor from the back room and fitting room area.
• Controls inventory and shrink losses according to company standards.

Merchandising/Housekeeping

• Maintains displays and fills merchandise on the sales floor.
• Assists in maintaining the cleanliness of the wrap desk area.
• Processes merchandise shipments.
• Straightens, cleans, and helps maintain the store and backroom areas.

Miscellaneous

• Understands and follows all company policies and procedures.
• Adheres to company guidelines of dependability, including attendance and requirements.
• Maintains a professional appearance on the shop floor.
• Completes other duties assigned by store management.
• Attends store meetings.
• Comfortable being on camera for social media purposes (stills and video).

Other Skills and Abilities

• Good verbal and communication skills.
• Good observation skills (identifying and assessing customer and employee behavior, reactions, floor awareness).
• Ability to retain and utilize data (names, merchandise, information, policies, and procedures).

Physical Demands

• Standing, walking, bending, squatting, twisting, and climbing ladders (6-12 feet).
• Simple grasping, pushing, lifting, and/or carrying items with the right/left hand weighing 3-15 pounds.
• Reaching above or below shoulder level.

Work Environment

• Maintains friendly, positive, and professional behavior/conduct at all times.
• Participates in a work climate that inspires mutual trust, respect, and teamwork to achieve goals.

Requirements

• Retail experience preferred.
• Ability to work a flexible schedule including nights and weekends.
• High School education or equivalent.