Installation & Maintenance Associate

Company: ARTERIORS Home

About the Role

The Installation Maintenance Associate supports the Visual Lead in creating the overall look and feel of the store environment. Under the direction of the Visual Lead and Outlet Manager, this role contributes to creating environments that embody the Arteriors brand through the installation and maintenance of luxury lighting and furniture. This position reports to the Outlet Manager and provides support for the Plano, TX, and Dallas, TX Outlet locations.

Key Responsibilities

• Drives sales by ensuring all visual initiatives align with overall store brand strategy.
• Assembles, installs, and maintains chandeliers, pendants, wall sconces, mirrors, and furniture, including weekly new arrivals.
• Maintains overall store appearance within execution areas, including patching, painting, and repairing walls as needed.
• Supports truck deliveries by unboxing, unloading, and processing product from delivery to the sales floor.
• Greets and directs customers to sales support.
• Safely assists customers with loading and unloading purchases into their vehicles.
• Attends meetings with the Sales team to understand and respond to visual merchandising changes needed to support business needs and drive sales.
• Promotes a strong sense of teamwork by working together safely, effectively, and respectfully with all sales associates and team members to drive overall sales.

First 30, 60, and 90 Days

• 30 Days:
• Install/uninstall chandeliers, mirrors, and sconces safely.
• Assist the driver and team with weekly deliveries at each location.
• Test all electrical items received from inventory for function before installation or sale.
• Review the safety manual weekly and address any known issues.
• 60 Days:
• Execute all basic directions (e.g., standard chandelier height, correct mirror placement).
• Maintain showroom walls, patching and touching up paint monthly.
• Safely repair any damaged items when possible.
• Demonstrate all safety precautions and lead the team in safety precautions.
• 90 Days:
• Take initiative to store, organize, and order new inventory for additional parts, chains, pipes, and tools.
• Repair any facility issues or request repairs if outside of skillset.
• Independently place items that complement the current aesthetic when direction is not available.
• Share any insights on unusual or special features with the team.

Requirements & Tech Stack

• Willingness to commute to both Plano and Dallas Outlet Store locations (mileage paid).
• Availability to work Tuesdays/Thursdays 8:00 AM - 4:00 PM, Wednesdays/Fridays/Saturdays 9:00 AM - 5:00 PM.
• Ability to lift, push, or pull up to 75 lbs. and climb tall ladders.
• Strong customer orientation, always willing to go above and beyond.
• Thrives in a team-oriented environment requiring collaboration to meet goals and solve problems.
• Pays close attention to details, aiming to do things right every single time.
• Adept at communication, both listening to and sharing information.

Qualifications

• Experience working in a retail environment, ideally within a related role, preferred.