Customer Engagement Representative
Ocean Drive Marketing
Miami, FLFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer serviceSales
- Work
- On-site in Miami
- Pay
- Not stated by the employer.
- Listed
- Oct 28, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
We are looking for an enthusiastic Customer Engagement Representative to join our growing team in Miami. This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment.
Key Responsibilities
- Build and maintain positive relationships with new and existing customers.
- Provide accurate information about products and services while answering customer questions.
- Deliver exceptional customer service throughout every interaction.
- Assist with customer inquiries, account support, and issue resolution.
- Work closely with team members to achieve individual and company goals.
- Maintain accurate customer records and follow up as needed.
- Represent the company with professionalism and a positive attitude.
Requirements & Tech Stack
- Excellent communication and interpersonal skills.
- Friendly, confident, and customer-focused approach.
- Strong problem-solving abilities and attention to detail.
- Ability to thrive in a team-oriented environment.
- Positive attitude and willingness to learn.
Qualifications
- High school diploma or equivalent required.
- Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.
What We Offer
- Competitive weekly pay.
- Paid training and ongoing mentorship.
- Clear opportunities for career advancement.
- Supportive, team-oriented workplace culture.
- Full-time, stable schedule.
- Recognition and performance-based growth opportunities.