Kids Club Attendant

Job Summary

As a Kids' Club Attendant, you will create a safe, fun, and closely supervised environment for children, providing peace of mind for members while they work out. You will be the first and last friendly face a family sees at the club.

Key Responsibilities

• Create a welcoming, happy, and vibrant area for members' children.
• Entertain children in an interactive way, with a constant focus on their safety and well-being.
• Maintain rigorous control of entry and exit to the space, and all check-in and check-out processes.
• Process check-in and check-out, including drop-in payment collection, and match each child to their parent using the club's identification system.
• Partner with coworkers to keep the space, equipment, and toys organized and clean.
• Supervise the activities of all children and ensure each child remains in the Kids' Club at all times.
• Monitor children's needs and notify parents when their involvement is required.
• Provide basic childcare support, including paging parents for diaper changes, and communicate directly with parents on any discipline concerns.
• Administer first aid per company policy.
• Report incidents, complaints, or health concerns to the Assistant Operations Manager.
• Clean and disinfect toys and the Kids' Club space regularly.

Requirements & Tech Stack

• High school diploma or equivalent.
• Cardiopulmonary Resuscitation (CPR) certification from an approved organization (required within 60 days of employment).
• State-specific childcare certification/registration and background screening as required for your work location.
• Flexible availability across weekdays, weekends, and holidays.

Qualifications

• A sincere, patient, and loving attitude toward children, with genuine concern for their well-being.
• Strong communication skills, with the ability to clearly relay children's needs to coworkers and parents.
• Exceptional attention to detail across multi-step processes, including 24 Hour Fitness requirements and state/federal compliance.

Preferred Knowledge, Skills & Abilities

• 6-12 months of child care experience.

Physical Demands/Environmental Conditions

• Works in an environment with occasionally high noise levels, and near moving mechanical parts (fitness equipment).
• Must be able to move frequently through all areas of the Kids' Club, with continuous engagement and interaction with children, team members, and members.
• Daily duties include lifting toys and equipment, kneeling/crouching, remaining in a stationary position for extended periods, and moving for prolonged periods.
• Occasionally lifts and/or moves infants and toddlers up to 25 pounds, and other equipment or supplies up to 50 pounds.

TrustLine Registration Requirement (California Locations with a Kids' Club Only)

• Operations Managers working at California locations with a Kids' Club are required to provide fingerprints, successfully register, and provide confirmation of registration with TrustLine.
• Operations Managers must remain TrustLine registered throughout employment in this position.

Benefits

• Paid time off.
• Medical and dental coverage.
• 401k with match for qualifying positions.
• A free gym membership.
• Discounts on products and personal training.
• Variety of Employee Resource Groups.
• Complimentary membership for eligible dependents.
• Employee Assistance Program (EAP).
• Basic Group Life and AD&D Insurance ($10,000).
• 401k Savings and Investment Plan.
• Sickness Benefits (for those averaging 30+ hours per week).