CDL Delivery Driver

About Lowe's

Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company.

Key Responsibilities

• Provides SMART customer service at all times.
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions.
• Demonstrates sincere appreciation to customers.
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information.
• Contacts customers regarding delivery or coordinates with the truck driver to call the customer.
• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders.
• Pulls merchandise, builds and bands delivery loads, and loads trucks according to delivery order.
• Inspects condition of products before loading for delivery or assisting customer with loading.
• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.
• Ensures that loads are safe, secure, and within Department of Transportation (DOT) regulations.
• Updates delivery and route status on system for tracking purposes.
• Unloads, installs, and tests appliances upon delivery.
• Verifies daily vehicle inspections and reports, and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment.
• Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance.
• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.
• Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas.
• Maintains a safe and secure work environment.
• Adheres to all safety requirements relevant to one’s regular job duties.
• Operates store equipment as needed.
• Other duties as assigned.

Requirements & Tech Stack

• Class A CDL License (in locations with multi-unit CMV) or Class B CDL License (in locations with single-unit CMV) with air break endorsement.
• Valid medical certificate or ability to obtain one upon employment.
• Ability to pass MVR screen in accordance with company requirements.
• Ability to obtain sales related licensure or registration as may be required by law.
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• Must be 21 years of age.
• Ability to comply with DOT and CDL regulations.

Qualifications

Preferences:

• 1 Year Experience driving a semi-truck/trailer or certification from a driving school.
• 6 Months Experience performing in-home delivery or retail customer service.
• 3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle.