Monitor

About the Role

The Monitor is an entry-level position focused on providing security for program premises and ensuring the safety of clients, visitors, and employees. Driving ability is preferred.

Key Responsibilities

• Shelter Security
• Monitor and authorize entrance and departure of individuals to guard against theft and maintain security.
• Search participants' persons and belongings each time they enter the shelter.
• Patrol premises to detect intrusion and ensure the security of doors, windows, and gates.
• Make reports as needed.
• Shelter Safety
• Observe shelter operations for safe conditions and report/correct any spills, unsafe conditions, or defective equipment.
• Be aware of fire exit locations and assist participants during emergencies.
• Monitor clients, conduct room checks, and maintain records of client compliance with program rules.
• Report to clinical/case management staff and assist as required.
• Contact police or fire departments in emergencies.
• Asset Protection
• Protect the shelter's assets from theft, loss, or damage.
• Report all suspicious events to the direct supervisor.
• Complete written reports and incident logs of daily activities and irregularities (e.g., unusual occurrences, property damage, theft, unauthorized persons).
• Role Model
• Act as a role model for participants at all times.
• Client/Participant Support
• Answer telephones and take messages.
• Monitor doors and greet visitors.
• Maintain office housekeeping; verify common areas, laundry areas, and restrooms are clean, disinfected, and operational.
• Assist shelter staff with services, including meal preparation/serving, monitoring client self-administration of medication, and setting up for events.
• Driving Tasks (for licensed Monitors)
• Transport program participants to various locations.
• Assist passengers with securing mobility devices.
• Operate vehicles safely at all times.
• Maintain trip records, mileage, and gasoline usage.
• Maintain program vehicles in good operating condition and schedule routine maintenance.

Mandated Reporter

All employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

• Must pass a fingerprint clearance and background check, including criminal history, personal references, employment, and education verifications.
• Ability to perform under circumstances of possible emotional stress and conflicts when dealing with difficult clients.
• Within 30 days of hire, must successfully complete VOALA safety training.

Preferred Qualifications

• High School Diploma or GED.
• Current California driver's license and clean driving record.
• Demonstrated knowledge of CA driving laws.
• Familiarity with databases.
• Clean driving record to be insurable by VOALA insurance.

Pay Rate

$19.02 - $20.02 Per Hour

Benefits

VOALA offers competitive medical, dental, vision, and retirement benefits.