Implementation And Onboarding Internship in Bangalore

About the Role

This internship focuses on customer success, aiming to foster lifelong customer relationships and transform customers into true fans of BiteSpeed. The role involves owning customer retention, gathering feedback for the product team, and contributing to the company's growth by doubling down on existing customers.

Key Responsibilities

• Own customer relationships, assist customers in achieving success, and cultivate them into BiteSpeed fans.
• Manage customer onboarding, ensuring a delightful experience.
• Track product adoption among customers, maximizing their value extraction and identifying opportunities for upselling and revenue expansion.
• Act as a trusted product advisor, guiding customers on effective BiteSpeed utilization for maximum platform value.

About Company

BiteSpeed is a Sequoia-backed SaaS startup dedicated to empowering e-commerce brands with conversational commerce. Over 2000+ Shopify brands in 50+ countries leverage BiteSpeed for WhatsApp marketing, chatbots, and cross-channel support, driving over 20% revenue growth.

Location

Bangalore