Customer Support Representative
Crabtel Communication & Services
Bengaluru South, Karnataka, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceMicrosoft OfficeOperations
- Work
- On-site in Bengaluru South
- Pay
- Not stated by the employer.
- Skill demand
- Customer service67%Operations9%Microsoft Office7%of 122 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
Hiring Customer Service Associates for an international e-commerce voice process in Bengaluru.
Job Location
- Electronic City, Bengaluru
Employment Type
- Full-Time
Compensation & Salary Structure (Annual CTC)
- Freshers:
- B2 Communication Level: ₹3.10 LPA
- C1 Communication Level: ₹4.50 LPA
- Experienced Candidates:
- B2 Communication Level: Up to ₹4.75 LPA
- C1 Communication Level: Depending on applicable experience and eligibility.
Eligibility Criteria
- Education: Graduates and Undergraduates are welcome.
- Experience Tiers:
- U1 Category: Freshers up to 24 months of experience.
- U2 Category: Candidates with more than 24 months of experience.
- Experience Weightage:
- 100% weightage for Voice experience.
- 50% weightage for Non-Voice/Backend experience.
- Communication: Exceptional English communication skills (B2/C1 proficiency level).
- Technical Skills:
- Minimum typing speed of 20 WPM with 80% accuracy.
- Basic MS Office knowledge.
Virtual Interview Process
- HR Screening Round
- Online Typing Test
- SVAR Assessment (Minimum qualifying score: 60)
- Operations Round
- Final HR & Offer Discussion
Additional Details
- Interview Mode: 100% Virtual / Online
- Cab Facility: Two-way transportation provided (Up to 30 km radius)