Customer Support Associate
Sutherland
Hyderabad(Uppal)Fresher18m agovia Naukri
Walk-in drive · 5 to 7 Nov · 11.00 AM - 2.00 PM
Tower 2 (9th Floor), NSL Arena, Survey No 1, Ramanthapur Road, Uppal, Hyderabad, Telangana – 500039 Map
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceLead generation
- Work
- On-site in Hyderabad(Uppal)
- Pay
- Not stated by the employer.
- Skill demand
- Customer service67%Lead generation13%of 112 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
Hiring Customer Support Executives for an International Voice Process.
Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handling customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.
Requirements & Tech Stack
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Strong customer service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
Qualifications
- Freshers can apply.
- Candidates from BPO, Customer Service, and International Voice processes are welcome.
Walk-In Dates: 05-Nov-26 to 7-Nov-26
Interview Location: Sutherland - 9th Floor, NSL-2, NSL Arena, Uppal
Work Location: NSL Arena, Uppal