Account Manager, Digital Marketing

About Us

AZDS Interactive Group is the world’s leading digital agency for the luxury travel industry. We offer innovative marketing and technology solutions to elite luxury hospitality, resort & travel brands to improve their branded guest experience and deliver measurable conversion increases in room nights and revenue.

About the Role

AZDS is seeking an eager, driven Account Manager, Digital Marketing to join our Client Services team. This role will execute various digital marketing campaigns and digital platform deliverables for our portfolio of world-class Clients.

An Account Manager at AZDS is a driven, curious, and agile team contributor with a background in digital marketing, content, and website management. This role is ideal for a junior marketer who shows initiative to manage multiple digital marketing and website-related tasks simultaneously, identify opportunities for AZDS to provide new/additional services based on clients’ goals, and deliver high-quality marketing campaign elements, content deliverables, and website updates across multiple clients.

This role requires high levels of teamwork, communication, emotional intelligence, and a strong commitment to excellence.

Key Responsibilities

• Support the Senior Director, Global Accounts with day-to-day account support for assigned portfolio of clients.
• Build and manage account status reports.
• Manage work to timelines and budget.
• Audit and communicate performance to business goals and objectives.
• Provide proactive updates to internal and external stakeholders.
• Update clients’ digital marketing strategy and budgets to align with overall client goals.
• Assist in building, programming, and optimizing digital marketing campaigns across multiple advertising channels, including, but not limited to, display, paid search, paid social media, and others.
• Build and code Email communications in various CRM platforms.
• Write copy and create marketing messaging for various digital content executions.
• Execute SEO optimizations with website updates via the CMS, Google listings, and more.
• Actively request and monitor website platform updates and development of new features, in partnership with our development team.
• Assist with Client platform support inquiries, coordinate communication, and manage new initiatives, platform enhancements, bug fixes, and other requests.

Requirements & Tech Stack

• Experience with creating, editing, and managing content within website CMS systems, preferably WordPress.
• Ability to create, edit, and optimize HTML/CSS.
• Experience working within email building / campaign management tools.
• Hands-on experience with Google Ads and Google Analytics, and understanding of best practices within the platforms.
• Basic SEO knowledge.
• Ability to write copy for digital marketing platforms, including marketing messaging in short, medium, and long-form for various channels.
• Prior digital marketing experience.

Essential Leadership Qualities

• Tech-Savvy: Understands and thrives in digital environments, is eager to seek out and learn new technical, UI/UX, analytics, and digital marketing & platform concepts and innovations quickly.
• Agility: Thrives in a fast-paced environment with continually shifting tasks and can continually pivot to make progress through ambiguity as goals and priorities evolve.
• Organization: Is very self-organized with a high attention to detail, to not let deliverables or tasks slip through the cracks.
• Excellence: Takes personal pride in their work and always ensures the highest standards of excellence in execution of deliverables.
• Communication: Excellent communication skills to convey key messages with context, conciseness, and a spirit of white-glove service.
• Initiative: Exhibits the ability to ask for alignment versus waiting for direction.
• Team Player: Exhibits a positive, optimistic, “roll-up-your-sleeves” attitude, with the ability to jump in and assist wherever needed.
• Self-Motivated: To learn, continually self-improve, take on new skills and projects, and focus on developing themselves and those around them from a leadership perspective.

Compensation and Benefits

• Competitive salary based on experience.
• Hybrid work opportunity.
• 401(k) – 4% employer match (without vesting schedule and no compensation maximum).
• Health insurance (company pays 100% of monthly employee premium).
• Dental insurance (company pays 100% of monthly employee premium).
• Vision insurance (company pays 100% of monthly employee premium).
• Life insurance (company pays 100% of monthly employee premium).
• Flexible paid time off policy.
• Paid time off for all major holidays.
• Paid week off annually between Christmas and New Year’s.

The estimated salary range for this role in the Denver market is $70,000-85,000 annually, depending on experience and location.