Sales & Customer Relationship Intern
Faclon Labs
Mumbai Metropolitan RegionFresher4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- SalesAccount managementExcelOperations
- Work
- On-site in Mumbai Metropolitan Region · internship
- Pay
- Not stated by the employer.
- Skill demand
- Sales92%Excel9%Operations7%of 142 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About The Role
We are looking for a proactive, organized, and detail-oriented Sales & Customer Relationship Intern to support our sales and account management team. The role focuses on customer coordination, order tracking, renewal management, and Excel reporting to ensure timely follow-ups and smooth business operations.
Key Responsibilities
- Customer Coordination: Follow up with customers regarding orders, pending requirements, delivery schedules, and business updates.
- Order Management: Track purchase orders, order status, dispatches, and deliveries while maintaining accurate records.
- Renewal Management: Monitor upcoming and pending customer renewals and initiate follow-ups well before expiry dates.
- Renewal Tracking: Maintain an updated Excel tracker covering renewal dates, expiry dates, status, pending actions, and next follow-up dates.
- Sales Reporting: Prepare and maintain Excel reports for customer accounts, orders, quotations, and renewals.
- Internal Coordination: Collaborate with internal teams to resolve pending issues and ensure timely order processing and renewals.
- Customer Relationship Management: Maintain accurate customer records and support initiatives to strengthen long-term customer relationships.
- Deadline Management: Ensure regular follow-ups and timely completion of assigned tasks, particularly renewal activities.
Requirements & Tech Stack
- Basic knowledge of Microsoft Excel, including data entry, formulas, and reporting.
- Good verbal and written communication skills.
- Strong coordination, organizational, and follow-up skills.
- Attention to detail and the ability to manage multiple tasks and deadlines.
- A proactive attitude with a willingness to learn and take ownership of responsibilities.
Qualifications
- Freshers and college students are welcome to apply.
What You Will Learn
- Customer relationship and account management.
- Sales operations and order management.
- Customer renewal planning and tracking.
- Excel-based reporting and customer database management.
- Professional communication and cross-functional coordination.