Registered Private Wealth Client Associate

About the Role

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue their life goals through personalized relationships and trusted advisory teams, leveraging Merrill's investment insights and Bank of America's banking convenience. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.

Key Responsibilities

• Provides client service support to potentially multiple Financial Advisors (FAs).
• Supports enterprise strategic objectives, operational excellence goals, and client advocacy.
• Customizes solutions based on specific client needs.
• Serves as the primary point of contact for clients to address all service needs.
• Provides excellent client service by educating them on bank service and banking offerings.
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and FA requests.
• Assists with ensuring practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
• Identifies, deepens, and maintains client relationships by emphasizing bank offerings and promoting banking incorporation into daily practices, communicating outputs to the FA.
• Supports day-to-day team activities and needs, including covering roles in times of absence or seasonal need increases, while leading with a client-first mindset.

Requirements & Tech Stack

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66).
• Possesses advanced industry knowledge and an understanding of investment products.
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Demonstrates a client-centric mindset, always acting in the best interest of the client.
• Has the ability to learn and adapt to new information and technology platforms.
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.

Qualifications

• Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Is comfortable operating in a fast-paced environment with changing and evolving responsibilities.
• Is detail-oriented.
• Demonstrates a commitment to continuous learning and professional growth.
• Exhibits sound judgment and discretion when handling sensitive information.
• Demonstrates professional verbal and written communication skills.

Skills

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Minimum Education Requirement

• High School Diploma / GED / Secondary School or equivalent.