Marketing Operations Associate (Contract), NY

About the Role

The Marketing Operations Associate (Contract) will own the operational and administrative work that supports NerdWallet’s Student Loans business. This role reports to the Senior Staff Marketing Lead as an individual contributor and works across the full Student Loans portfolio.

Key Responsibilities

• Process lender-initiated compliance updates, including APRs, disclosures, and regulated content, across landing pages and internal systems. Coordinate with external partners to maintain marketplace accuracy and regulatory compliance.
• Build and maintain marketing reports and Google Sheets dashboards, including ad hoc month-over-month and year-over-year analyses, campaign and partner performance breakdowns, and monthly billing sheet accuracy reviews.
• Investigate and resolve discrepancies between reports and data sources.
• Manage landing page content and lender display order across the Student Loans marketplace. Set up new pages, update existing content, and support internal and lender requests, including logo split tests and partner-provided landing pages.
• Set up and configure affiliate campaigns in Voluum and share creative assets with traffic partners to support affiliate-driven acquisition.
• Reconcile partner billing and invoices across both sides of the marketplace. Validate inbound traffic-partner invoices, approve or deny invoices as appropriate, follow up on discrepancies, submit partner requisitions, audit lender-side invoices, and surface issues to marketing leadership.
• Maintain payout rates and revenue terms in internal administrative systems to support accurate reporting, bidding systems, partner reconciliation, and internal tracking.
• Manage the partner contract pipeline in Ironclad, tracking contracts through each workflow stage, identifying next steps, and following up with internal and external stakeholders to keep onboarding and renewals moving.
• Coordinate across lenders, traffic partners, Finance, Marketing, and internal teams to keep operational work moving from start to finish.

Requirements & Tech Stack

• Google Sheets proficiency, including formulas, pivot tables, conditional formatting, and dashboard creation.
• Comfort working with numerical data, reconciling figures, spotting discrepancies, and maintaining accurate financial and operational records.
• Ability to quickly learn and use new platforms and internal tools, such as Voluum, Ironclad, WordPress, Amplitude, Databricks, and custom internal systems.
• Clear, professional written communication.
• Exceptional attention to detail.
• Strong organizational skills and the ability to track multiple concurrent workstreams.
• Proactive approach to following up with external partners and internal teams.
• Sound judgment about when to act independently and when to escalate.
• Adaptability and comfort switching between compliance, content, reporting, billing, contracts, and affiliate operations.
• Initiative in learning systems and processes and a willingness to seek and incorporate feedback.
• Collaborative approach.
• Ability to connect day-to-day operational work to broader business goals.

Qualifications

• Approximately 0–3 years of relevant experience preferred; candidates with additional experience will also be considered. Relevant backgrounds include marketing operations, affiliate or performance marketing, financial reconciliation, project coordination, account management, or other operational or administrative roles.
• Bachelor’s degree in Marketing, Business, Communications, Finance, Statistics, Computer Science, or a related field preferred, or equivalent demonstrated experience.

Preferred Qualifications:

• Hands-on experience with affiliate tracking, attribution, or click-tracking platforms such as Voluum, Impact Radius, Everflow, CAKE, or TUNE.
• Exposure to performance or affiliate marketing concepts, including CPL, CPA, attribution, and conversion tracking, along with basic familiarity with Google Ads or Meta Ads.
• Experience in fintech, lending, financial services, or another regulated industry.
• Familiarity with financial operations, such as accounts payable or receivable, invoice reconciliation, and billing audits.
• Working knowledge of SQL or experience pulling data from a data warehouse such as Snowflake, BigQuery, or Redshift.
• Hands-on experience with a contract management platform such as Ironclad or DocuSign CLM.
• Familiarity with a content management system, particularly WordPress.
• Comfort using AI tools or lightweight automation, such as Claude Code, Zapier, or other LLM-based assistants.

Contract & Location Details

• Hourly rate: $30-50/hr based on experience and location.
• Engagement type: 3–6-month W-2 contract, with the intent to convert to a full-time employee based on performance.
• Location: Candidates based in or near Manhattan, New York, are strongly preferred.
• Estimated engagement period: November 2026–April 2027.
• Schedule: Up to 40 hours per week, with preferred working hours of 9:00 a.m.–5:30 p.m. Eastern Time.
• This role will be remote (based in the U.S.).