Custodial Worker

Job Title: Custodial Worker

Company: MedStar Health

About the Role

Provides patients, families, visitors, and employees with a pleasant, comfortable, safe, functional, and aesthetically attractive environment, consistent with standards from Georgetown University Hospital, the District of Columbia Department of Consumer and Regulatory Affairs (DCRA), and The Joint Commission. Performs housekeeping and heavy-duty cleaning throughout all hospital buildings and surrounding areas, inventories and distributes linen supplies and equipment, and maintains effective communication with customers.

Key Responsibilities

• Maintains a pleasant and cooperative service attitude towards all individuals.
• Performs thorough daily cleaning in assigned areas following established schedules and procedures, including a 10 STEP CLEANING process:
• Knock and Greet patient/family
• Empty waste
• High Dust
• Sanitize
• Spot Clean
• Restroom
• Dust mop the floor
• Inspect the room
• Damp Mop the floor
• Interact with the patient/family
• High dusts all above shoulder surfaces and ceiling vents/lights.
• Damp wipes ledges, furnishings, furniture, lights, shelves, light switches, telephones, and doorknobs.
• Spot cleans walls, doors, and windows/glass.
• Cleans and disinfects bathrooms/restrooms, including sinks, toilets, showers, tubs, floors, pipes, mirrors, urinals, and restocks disposable items (soap, toilet paper, seat covers, paper towels).
• Dust mops floors using a chemically treated mop.
• Vacuums carpeted floors and upholstery.
• Removes spots from carpet.
• Damp mops floors using prescribed cleaning agents.
• Inspects work and reports maintenance needs in patient rooms, exam/treatment rooms, restrooms, offices, labs, departments, public areas, and ancillary areas.
• Performs check-out/transfer cleaning, including the 10-Step Cleaning process, stripping, cleaning, and remaking beds, removing patient supplies and equipment, and proper room setup.
• Performs Between-Case-Cleaning in Labor & Delivery and the main Operating Room.
• Performs Terminal Cleaning in Labor & Delivery and the Operating Room.
• Washes ceiling surfaces.
• Cleans elevators and stairwells.
• Cleans parking lots, garages, and entrances, and sweeps sidewalks.
• Washes interior windows.
• Defrosts and cleans refrigerators.
• Takes down and rehangs drapes, shower curtains, and cubicle curtains.
• Transports trash in bulk carts to the back dock.
• Prepares medical waste trash and operates compactor equipment.
• Uses mechanical cleaning equipment for hard surfaces, floors, and carpets, which may include stripping, finishing, buffing/burnishing, sweeping, vacuuming, dust mopping, damp mopping, shampooing, bonnet cleaning, extracting, and carpet spotting.
• Moves and/or assists in moving furniture for setting up/breaking down conference/classrooms.
• Conducts general daily inspections of assigned areas and assesses environmental problems (malfunctioning beds, furniture, equipment, plumbing, walls, ceilings), reporting identified issues.
• Utilizes a wide variety of institutional and industrial cleaning and maintenance chemicals and power equipment according to departmental and OSHA regulations.
• Completes scheduled and assigned tasks within prescribed time parameters with accuracy and consistency.
• Presents a professional image at all times through integrity, technical knowledge, personal appearance (neat, clean, in uniform, wears name tag), equipment/work space orderliness, and service attitude.
• Makes effective use of departmental/medical center resources to minimize waste and prevent damage.
• Demonstrates awareness of unsafe working conditions and takes action to correct or report hazards.
• Accepts responsibility for ensuring a safe working environment and places work orders for maintenance.
• Knows and responds appropriately to safety, fire, and disaster procedures.
• Demonstrates initiative by suggesting methods to improve quality, service, productivity, and efficiency.
• Utilizes ESD equipment for appropriate cleaning.
• Maintains equipment and ensures appropriate use.
• Pursues self-development through training sessions and meetings.
• Participates in appropriate committees as assigned.
• Completes all required annual education.
• Works cooperatively with other departments (Nursing, Maintenance, Materials Management) to provide services.
• Maintains good work attendance and punctuality.

Requirements & Tech Stack

• Institutional and industrial cleaning and maintenance chemicals
• Power equipment
• OSHA regulations
• ESD equipment
• Mechanical cleaning equipment
• Compactor equipment
• Bulk trash carts

Qualifications

• Education:
• Completion of Tenth grade required.
• High School Diploma or GED preferred.
• Knowledge, Skills, and Abilities:
• Ability to read, write, and speak English.
• Ability to follow oral and written instructions.
• Ability to learn occupational hazards, safety precautions, and the application of universal (isolation) precautions for patients.
• Effective communication and interpersonal skills to relate to staff, visitors, and patients.
• Ability to set priorities and meet deadlines.
• Flexibility to function in a stressful or changing environment.
• Customer-focused with a service attitude.

Hiring Range: USD $19.78 - USD $19.78 /Hr.