IT Operations Technician
Epic
Rapid City, SD1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsEHR / EMRTroubleshootingNetworkingLinux
- Work
- On-site in Rapid City
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting90%Operations64%Networking59%EHR / EMR1%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system, monitoring the entire Hosting infrastructure stack and responding swiftly to problems. This position is based on our campus in Madison, WI, and requires relocation to the area.
Key Responsibilities
- Employ investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems.
- Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.
Requirements & Tech Stack
- Relocation to the Madison, WI area (financial relocation assistance provided).
- A history of academic and professional success.
- Exceptional interpersonal, communication, initiative, and leadership abilities.
- Available to work second or third shift hours.
- Eligibility to work in the U.S. without sponsorship.
- COVID-19 vaccination.
Qualifications
- Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute.
- Knowledge of Linux, especially Ubuntu, Redhat, or CentOS.
- CompTIA+, CCNA, Network+, or Linux+ certification.
- Knowledge of VMware.