Inside Sales Executive

Job Overview

The Presales / Inside Sales Executive will manage initial customer interactions, qualify property leads, provide basic project information, and coordinate appointments and site visits with the sales team. The role requires consistent follow-ups, accurate lead management, professional communication, and a target-oriented approach.

Key Responsibilities

• Make outbound calls to leads generated through digital marketing campaigns, property portals, referrals, and other sources.
• Understand customer budgets, preferred locations, property configurations, and purchase timelines.
• Qualify leads based on customer interest, budget, decision-making stage, and readiness for site visits.
• Share accurate information about property projects, including locations, amenities, configurations, pricing, and approved offers.
• Schedule and confirm site visits, meetings, and callbacks for the sales team.
• Follow up with interested prospects through phone calls, WhatsApp, or email, where appropriate.
• Maintain updated lead records, call outcomes, customer feedback, and follow-up dates in the CRM or company tracker.
• Coordinate with sales executives and team leaders to ensure timely lead handovers and customer follow-ups.
• Address initial customer queries and escalate detailed pricing, negotiation, or technical questions to the sales team.
• Meet daily calling, lead qualification, follow-up, and site-visit scheduling targets.
• Maintain customer confidentiality and professional communication throughout the sales process.

Candidate Profile

• Female candidates only.
• Freshers are welcome; prior experience in telecalling, presales, inside sales, customer service, or real estate is an advantage.
• Good verbal communication skills in Marathi, Hindi, and/or English.
• Confidence in making outbound calls and interacting with prospective property buyers.
• Basic computer proficiency and familiarity with spreadsheets, CRM tools, or lead-management systems.
• Ability to understand customer needs, maintain follow-ups, and qualify sales leads.
• A positive attitude, willingness to learn, and target-oriented approach.
• Punctuality, professionalism, and willingness to work from the Wakad office.

Qualifications

• Minimum qualification: 12th Pass.
• Graduates are preferred.

Key Performance Indicators (KPIs)

• Daily outbound calls and meaningful customer conversations.
• Lead qualification quality and accuracy of customer information.
• Follow-up completion and CRM/data-entry discipline.
• Number of qualified leads and site visits scheduled.
• Appointment confirmation and customer show-up rate.
• Communication quality and coordination with the sales team.