Customer Care Non-Voice
Vcc India
Hyderabad(Uppal)0–2 yrs20m agovia Naukri
Walk-in drive · 16 Nov to 2 Dec · 4.00 PM - 6.00 PM
VCC India Private Limited NSL Arena IT - SEZ, 3rd Floor, Wing B, Survey No.1, Plot No.6, Ramanthapur Road, IDA Uppal, Hyderabad - 500 039 CIN: U74999TG2016FTC111124 Map
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Troubleshooting
- Work
- On-site in Hyderabad(Uppal)
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting11%of 102 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
Position: Customer Care Representative Non-Voice
Company: VCC
Number of Openings: 20
Key Responsibilities
- Support and troubleshoot IPTV, Cable, DSL internet, and VoIP systems over Chat and Email.
- Provide customers with the quickest method of resolving reported issues in a clear, concise, and friendly manner.
- Develop a strong understanding of processes, products, and services to enhance customer experience.
- Communicate and coordinate with internal departments when necessary to develop a cohesive team.
- Comprehend customer issues/queries and provide resolutions to promote the brand image.
Requirements & Tech Stack
- Excellent in Grammar.
- Excellent typing speed.
- Ability to work under pressure with high attention to detail.
- Excellent communication and interpersonal skills.
- Flexibility to work rotational shifts.
Qualifications
- Graduate or Post Graduate.
Interview Timings: 4:00 PM - 6:00 PM [IST]
Gate Check Approval: 4:00 PM - 5:00 PM [IST]