Technical Specialist Apprentice, Federal

About the Role

The IBM Technical Specialist Apprenticeship Program offers an opportunity to gain hands-on experience, professional training, and mentorship while supporting Federal clients. This U.S. Department of Labor Registered Apprenticeship combines structured learning with hands-on work experience, lasting up to 12 months.

Key Responsibilities

• Learn core technology concepts and best practices.
• Support teams delivering technology solutions for Federal clients.
• Assist with troubleshooting, problem-solving, and issue resolution.
• Gain exposure to cloud technologies, infrastructure, cybersecurity, automation, and emerging technologies.
• Learn how technology supports business operations and client missions.
• Participate in project work and team collaboration activities.
• Build professional skills including communication, teamwork, and customer service.
• Work with mentors and experienced professionals to develop technical and career skills.
• Follow a structured learning pathway.
• Receive guidance from experienced mentors and leaders.
• Earn digital credentials and skill-based achievements.
• Develop both technical and professional competencies.
• Gain practical experience supporting client teams and projects.
• Build a foundation for future technology career opportunities.

Requirements & Tech Stack

No specific technology background is required.

Qualifications

• Demonstrated interest in pursuing a technology-related career.
• Strong problem-solving and critical-thinking abilities.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.
• Initiative, adaptability, and a positive attitude.
• Commitment to continuous learning and professional growth.
• A strong interest in technology and learning new skills.
• Ability to learn new technologies and concepts.
• Willingness to complete all apprenticeship program requirements.
• Ability to work effectively in a team environment.
• Customer-focused mindset and professional attitude.

Helpful Experience (Exposure through school, military service, certifications, self-study, previous work experience, internships, or personal projects)

• Information technology or technical support
• Cloud computing concepts
• Cybersecurity fundamentals
• Networking fundamentals
• Systems administration
• Data analytics
• Automation tools and technologies
• Agile ways of working
• Customer service or client support
• Technical training, certifications, or coursework

Candidates must have the ability to obtain and maintain a Federal security clearance while in IBM Consulting-Federal.