Systems Support Apprentice

IBM

Austin, TXFresher9m agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed · Diploma
Must know
Product managementLinuxWindowsNetworkingTroubleshootingData analysis
Work
On-site in Austin
Pay
Not stated by the employer.
Skill demand
Windows65%Networking58%Linux15%of 99 similar entry-level jobs posted in the US this week
Listed
Nov 9, 2026 · still open

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About the Role

As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies. The IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Graduates receive a nationally-recognized credential from the DOL. Apprentices are required to complete specific learning hours and on-the-job training. Most apprentices will complete their learning within 12 months. Upon graduation and receipt of your certificate, you will be eligible to apply to available full-time roles at IBM.

Key Responsibilities

  • Support clients' systems.
  • Apply hardware knowledge and experience using the latest tools and technologies.
  • Complete specific learning hours and on-the-job training outlined for the role.
  • Progress through a personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with project teams.

Requirements & Tech Stack

Knowledge or experience in any one of the following:

  • Operating Systems like Windows, Linux
  • General networking and infrastructure fundamentals
  • Server or Storage Management

Qualifications

To be successful, you need:

  • Drive and eagerness to learn
  • Ability to work independently, and in an efficient and organized manner
  • Ability to work collaboratively as part of a team
  • Strong verbal communication skills
  • Attention to detail
  • Strong troubleshooting skills
  • Some knowledge or experience with data analysis or working in a team-oriented environment.

Required Technical and Professional Expertise

  • Willingness to complete the requirements of the apprenticeship program
  • Some knowledge or experience with any of the following:
  • Operating Systems like Windows, Linux
  • General networking and infrastructure fundamentals
  • Server or Storage Management

Preferred Technical and Professional Experience

  • None

Preferred Education: Associate's Degree/College Diploma

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