Customer Service Analyst

AMERICAN EXPRESS

Manesar0–3 yrs4h agovia Naukri

This job at a glance

Who can apply
Freshers and up to 3 years
Must know
ExpressCustomer service
Work
On-site in Manesar
Pay
Not stated by the employer.
Skill demand
Customer service81%Express1%of 150 similar fresher jobs posted in India this week
Listed
11 Nov 2026 · still open

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About the Role

  • This role is for a Customer Service Analyst at AMERICAN EXPRESS.

Key Responsibilities

  • Ability to multitask effectively.
  • Must be able to work all shifts, including non-business hours, overnights, weekends, and holidays.

Requirements & Tech Stack

  • Analytical mindset with attention to detail.
  • High degree of accuracy.
  • High level of customer sensitivity.
  • Commitment.
  • Service orientation.
  • Highly result oriented.

Qualifications

  • Amex product knowledge is desirable.
  • Preferred knowledge on Fraud Procedures.

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